Monitoring, evaluation and reporting

Performance and evaluation framework for Local Land Services

Local Land Services have asked the Commission through a Terms of Reference to help develop a way forward for performance evaluation and reporting that can best support their service delivery model. They have asked the approach to be practical and cost-effective, while incorporating innovative thinking and practices.

Local Land Services boards are required to monitor and report on the performance of their relevant Local Land Services region. They also need to report to investors, including ratepayers and specific targeted investments.

The Commission is now working with Local Land Services to develop an approach to performance evaluation that drives a consistent approach across and between regions. It will rely on a consistent set of metrics to guide internal business performance, direction setting, adaptation and meet multiple investor needs.

The Commission will deliver:

  • a core set of state-wide key performance indicators and metrics
  • a performance evaluation framework, including indicative tools, systems and practices
  • a roadmap to implement the framework.

Previous advice

Review of state-wide monitoring, evaluation and reporting

Final report (October 2012)
Draft report (December 2011)

The Commission reviewed the state-wide monitoring, evaluation and reporting (MER) arrangements in NSW, and made recommendations to better focus the available resources and improve the value of MER for decision makers.

The NSW Natural Resource Management Senior Officers Group asked the Commission to review the datasets and indicators under the state’s resource condition MER program, and provide advice on how these could be prioritised. We provided our final report in December 2012.

Our review found that the NSW Natural Resources MER Strategy 2010-15, adopted in 2010, has been a significant development in the state’s MER arrangements. Aspects of strategy are comparable to leading national and international initiatives. The MER strategy has also delivered 13 State of the Catchment reports providing benchmarks against each of the 13 state-wide targets and supported by technical reports.

We recommended a number of specific initiatives and steps to further improve MER programs in NSW, including:

  • focusing monitoring and analysis on critical knowledge needs
  • collaborating across different scales
  • delivering timely and relevant information.

As part of our review, we commissioned consultants to provide advice on a range of matters. The reports are available below.

Consultants' reports

Essential datasets and implications for funding MER (Alloporus Environmental,
September 2012)
Socio-economic tools and frameworks for decision-making (Coakes Consulting,
February 2012)
Evaluation of MER initiatives against the MER Strategy (University of New England,
December 2011)
Review of NSW resource condition MER (Hyder Consulting, November 2011)